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HMS Case Study

#industry #finance #lifesciences #other

Automated Market and Competitive Analysis with Agentic AI

Market and competitive intelligence in minutes instead of days—use Agentic AI to automatically research, verify, and prepare data for reports or ad hoc queries.

Management Summary

HMS developed an Agentic AI platform for a global pharmaceutical company that automatically researches and analyzes market and competitive information and makes it available for management reports and interactive queries.

Project summary

#lifesciences
Global tätiger Pharmakonzern

Global tätiger Pharmakonzern

Branche: Pharmazeutische Gesundheitsbranche
Projektstart: 04/2023
Schwerpunkt: Generative & Agentic AI
Use Case: Agentic Process Automation

Projektziel

Entwicklung einer Agentic-AI-Lösung, die Markt- und Wettbewerbsinformationen automatisiert analysiert und aktuelle Insights für fundierte Entscheidungen bereitstellt.

Wichtigste Kernfunktionen

  • Vollautomatisierte Datensammlung aus verifizierten externen Quellen
  • Anreicherung nach Kategorien, Sentiment, Trends und Auffälligkeiten
  • LLM-gestützter Chatbot für Ad-hoc-Abfragen und explorative Analysen

Tech Stack

agentic ai langchain palantir foundry gpt models langfuse qdrant

Using the Agentic AI architecture, we were able to largely automate the research and analysis of competitive intelligence while also providing interactive access to the insights we gained.

Christoph Bergen

CoE Lead for GenAI at HMS

The Starting Point

Specialized departments within a global pharmaceutical company had to regularly analyze market and competitive information from news articles, press releases, and other reliable sources. Relevant topics included, among others, research pipelines, new drugs, acquisitions, investments, location developments, and macroeconomic indicators.

The existing process was largely manual: information had to be collected, summarized, evaluated, and consolidated for management reports. This took several workdays per report and made it difficult to respond promptly to new developments in the market.

The HMS Solution

Agentic AI for Automated Competitive Analysis

HMS developed a competitive intelligence tool that automates the research, analysis, and preparation of competitive information. The solution uses large language models to extract, summarize, and categorize relevant content from selected and qualified web sources.

An Agentic AI workflow orchestrates the analysis processes, manages LLM calls, and prepares the results for reports and interactive queries. This provides business departments with up-to-date, structured information without having to manually evaluate large amounts of data.

Automated Analysis

The platform processes reports from defined news sources and news aggregators such as Sprinklr and NewsAPI.ai. The content is enriched with metadata, such as category, topic, or sentiment. The solution then identifies relevant developments, trends, and patterns.

For its LLM capabilities, HMS uses Azure OpenAI with various GPT models for individual subtasks. LangChain supports the orchestration of the processing steps. The architecture is designed to allow for the integration of new models, data sources, and analytical methods.

Interactive Use of Insights

The results are presented in concise management reports. In addition, HMS developed an LLM-powered chatbot that allows users to interactively analyze the collected insights further. Users can ask ad hoc questions directly about the processed information without requiring any prior technical knowledge.

Scalable Agentic AI Platform

The solution reduces the analysis process from several days to minutes. Business units save time on manual research, evaluation, and reporting and can interpret market movements more quickly.

Customer Benefits

Competitive intelligence in minutes instead of days.

Automated competitive analysis helps the pharmaceutical company identify and contextualize relevant market trends more quickly and leverage them for management decisions.

Faster

Information in minutes instead of days

Business units receive up-to-date competitive intelligence in minutes, rather than after several days of manual research and consolidation.

More efficient

Less effort per report

The solution automatically collects, categorizes, and summarizes relevant reports. 

More resilient

Verified Sources for Better Decisions

Structured reports, selected sources, and interactive queries provide a reliable information base for strategic decisions.

FAQ

Frequently Asked Questions About the Competitive Intelligence Use Case

Answers to key questions about this AI project.

The solution processes news and press releases from reputable sources as well as news aggregators. Additional data sources can be integrated depending on the use case.

The platform uses selected data sources, structured analysis processes, and large language models to categorize and summarize information and identify trends or sentiments.

Yes. Using a built-in chatbot, users can interactively search through the processed information, ask ad hoc questions, and perform further analyses—without any prior technical knowledge.

The solution is based on Agentic AI and utilizes, among other things, Azure OpenAI, LangChain, AWS, and Palantir Foundry. Thanks to its modular architecture, models and data sources can be flexibly expanded.

Our Strengths, Your Benefits

Scalable Agentic AI Integration

HMS develops practical Agentic AI solutions that integrate seamlessly into existing processes and are highly scalable.

What You Can Expect from HMS

  • Field-proven Agentic AI solutions
    from concept development to full-scale operation.
  • Seamless integration
    with existing data sources and enterprise systems.
  • Scalable architecture
    : Expandable to include new data sources, models, and use cases.
Christoph Bergen
Christoph Bergen
CoE Lead GenAI

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